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Issue Description Contact Information General Issues General Issues / Requests Product Information Customer Visits and Demonstrations Tool and Process Acceptance Criteria Machine Sales Quotations Machine Reservations & Lead Times Machine Modification Requests / Pricing Machine Change Orders Requests for Assistance from Process Engineering or System Engineering Sales Group Tel. 805.782.5383 Fax 805.541.6425 For general sales inquiries, click here.   To contact your local sales representative, click here. Parts Orders New parts orders Part lead time requests Returns (RMA) Requests for parts quotations Parts order status Customer Parts Group Tel. 805.541.6424 Fax 805.541.3404 Email: Parts@strasbaugh.com     Technical Support Requests for Field Service Support  Machine problems at customer sites Machine installations / procedures Machine repair procedures Documentation New Software Releases Field Service Group Tel. 805.782.5330 Fax 805.541.2673 Email: Techsupport@strasbaugh.com   Order Replacement Manual